Branch Manager – Mombasa – Takaful Insurance of Africa

The Company: We are a pioneering dynamic Insurance Company introducing a new and exciting ethical perspective to the Insurance market in Kenya and the region.

Founded in the year 2008, The Company is the first fully fledged ethically based operator in East and Central Africa. We are founded on ethical principles and justice.

In view of our rapid expansion, we are in the process of recruiting, qualified, experienced, competent and highly motivated individuals to fill the position of Branch Manager.

Job Purpose: Reporting to the Operations Manager the Branch Manager will be responsible for Branch operations and marketing of the Company’s products to Agents, Brokers and Direct to ensure profitable, quality and timely service.

Key responsibilities will include;
Marketing of Takaful Insurance of Africa’s products to prospective clients and existing clients, Brokers, Agents
Ensure renewals are invited in good time and followed up with the client, Broker and Agents
Ensure service delivery is done on timely basis,
Responsible for risk assessment and determination of terms to apply in consultation with Underwriting Manager,
Obtain requests for quotations, assess as per underwriting/rating guide and other guidance, prepare quotations and deliver to clients/brokers or business development staff as necessary.
Register all quotation requests, indicate the quotation number and open quotation.
Follow up the quotations with the client/agents or brokers and confirm that cover is placed or declined and if declined try and obtain the reasons for decline.
Facilitate and do product presentations to prospective clients
Ensure that files are well documented and all communications and transactions recorded.
Collect premiums immediately from Client and ensure credit control policy is adhered to,
File weekly and monthly reports detailing the outstanding work position. The Weekly report will include business activities of the week and what are due for next week,
Signing of accounting documents within authority limits given.
Ensuring tidiness and cleanliness in office and all work areas.
Maintain call/visits register for the Branch
Ensure proper declarations of motor certificates are done on monthly basis.
Receive information for all potential claims and liaise with claims department to ensure that the claim is registered. Follow up claims with claims department to ensure that claims are processed expeditiously.
Ensure safe keeping and proper accounting of all Company security documents i.e. Motor certificates, cover notes, Yellow cards, Travel Insurance Booklets.
Gather market intelligence relating to competitors and forward to Management.
Manage allocated expenses budget.
Supervise, develop, motivate and employees at the Branch and give regular feedback to the team

Job Specifications
The ideal candidate should be a self motivated individual with excellent communication and presentation skills, good interpersonal relations, and able to drive sales directly and through use of multiple channels to achieve targets.

The right candidate should hold a Bachelor’s degree in Business Administration or related field with professional qualifications in ACII and have at least three years experience in similar position in insurance industry.

CIM certifications will be an added advantage

How to Apply
Application letters and copy of current CV in one document with names and address of three referees clearly titled “APPLICATION FOR BRANCH MANAGER MOMBASA” should be sent by email to so as to reach the HR& Administration Manager on or before November 10, 2015 at 5pm.

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