Female Community Outreach Worker – Nairobi – HIAS Refugee Trust of Kenya

Job Summary
Through outreach within the communities, the job holder will be able to identify the most at risk and vulnerable refugees and provide them with the necessary information and link them with opportunities for psychosocial and vulnerability assessment.

Main Duties & Responsibilities
1) Case work and case management
Ø Assist in the identification of vulnerable refugees in the community in need of targeted assistance and other interventions offered by HIAS including the provision of direct assistance to refugees in the community
Ø Assist with the translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.
Ø Assist in internal referrals for appropriate intervention for vulnerable refugees in the community
Ø Conduct external referrals of refugees to the appropriate partners for services beyond the scope of HIAS.
Ø Attend UNHCR meetings as community leaders and relay information to the larger refugee community.
Ø Monitor incidences the community such as police arrests, harassments and other matters of concern within the community and report to HIAS and other relevant partners.
Ø Provide support to caseworkers in the tracking of individual cases and updating progress/status.

2.) Community outreach and community activities
Ø Facilitate peer to peer discussion and other community engagement events organized for the purpose of creating awareness and disseminating of information to members of the community
Ø Assist in the mobilization of community members for group therapy, support groups, community forums and sensitization campaigns in the communities
Ø Accompany social workers for home visits, and conduct follow-ups visits and provide feedback reports to the social workers.

3.) Reporting
Ø Provide weekly and monthly reports and data to the head of office highlighting individual performance, progress against targets, any outstanding issues of interest/concern and highlighting the needs of the clients.
4.) Program development and Management
Ø Attend regular staff meetings, trainings, monthly supervision and other meetings as required and ensure regular personal development.
Ø Attend to clients at the desk days as assigned.

Job specifications
Ø Must be an Ethiopian with proficiency in English or Swahili, Somali, Oromo and Amharic and any other specific major language spoken within the refugee community.
Ø Basic literacy and numeracy skills.
Ø Should be well integrated to the dynamics and needs of members of the refugee community within their areas.
Ø Good working knowledge of the community needs and gaps
Ø Ability to work with members of the community with little or no supervision
Ø Computer literacy
Ø Strong communication and interpersonal skills
Ø Strong counselling skills
Ø Strong training skills in community development and working with PSN will be an added advantage.
Ø No less than two years work experience, including at least 1 year working with the refugee community, preferably with an NGO.

HOW TO APPLY:
To apply, send a CV and a cover letter to recruitment@hiasafrica.org by close of business Thursday, 4th August 2016.

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