General Manager – Mombasa – Corporate Staffing Services

Our client is an investor in the hospitality industry dealing with hotels and luxurious holiday apartments.

They are looking to fill the position of a General Manager with a great track record in the hospitality industry to be based in Mombasa.

Job Responsibilities:
Manage and administer all hotel activities; devote abilities to the operation of the hotel and its facilities.
Provide the overall administration of the Hotel pursuant to the policies and directives adopted and within the general provisions of the Hotel Rules.
Oversee the hiring, supervision and termination of all Hotel personnel in cooperation with Human Resources
Communicate and reinforce a guiding management philosophy of ethics and values.
Ensure job descriptions, goals, objectives, and performance standards are provided for all positions.
Perform annual performance appraisals for all Department Heads and also ensure that all personnel have received an approved annual performance appraisal from their supervisor.
Ensure that effective programs are in place and utilized to train and develop employees to perform their job duties at levels that will meet or exceed Hotel standards.
Ensure Human Resources policies, rules, personnel procedures, and benefit programs are documented and understood by all employees.
Ensure development and implementation of safety programs that will provide for the safety and well-being of all personnel, members, and their guests while on Hotel property.
Ensure that the clubhouse and all other hotel facilities are in full compliance with all safety, environmental, and other regulations.
Handle emergencies such as fires, accidents and breaches of security promptly and emphasize prevention through training and inspection.
Develop risk management programs and provide for emergency and disaster recovery plans.
Provide for records protection, retention, and recovery.
Coordinate the various operations, departments, and activities of the Hotel and ensure proper cleanliness and sanitation of all Hotel facilities and environment.
Develop operational policies and be responsible for the creation and implementation of standard operating procedures for all areas of the Hotel.
Ensure that the standards for the Hotel’s food, beverage, and all recreation and entertainment operations are met or exceeded.
Provide project management for major projects.
Deal directly with the membership on day-to-day issues.
Perform annual analyses of area hotels to ensure that the Hotel is providing competitive services.
Use sound fiscal methods to achieve the budget objective approved by the BOD
Adheres to the policies and procedures of the Hotel
Maintains strict confidentiality of client, company and personnel information
Demonstrates a strong commitment to the mission and values of the hotel

Skills and Qualifications
Bachelor’s degree in business administration or related field of study
MBA will be an added advantage
Consistent track record of employment with at least seven years of senior operations leadership experience in the hospitality industry
Expertise in service excellence, seasonal business operations and diverse/high-end recreational programs is an added advantage
Refined skill set in human resource management (training, performance management and development, employee engagement.)
Leadership skills with the ability to motivate a veteran staff and earn their respect.
An outgoing and friendly personality-hands-on and member-friendly.
Excellent communication skills at all levels.
A strong sense of service with proven training skills.
Overall operating budget (P & L) responsibility.

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (GM – Hospitality) to vacancies@corporatestaffing.co.ke before Friday 8th January 2016

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted

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