Duties and Responsibilities
Ready to work on night shift or early morning shift even weekends
Antenna installation, cable networks installation, coaxial cabling connections and installations.
Routine maintenance and repair of electronic gadgets
Collect customer inquiries, explain product function and resolve problems
Work with the customers to ensure they are properly serviced
Provide onsite service to customers as designated
Project a professional company image through effective services to customer.
And any other work given by the supervisor/management

Skills and Competencies:
Clearly demonstrate location awareness of area of posting and its environs
Excellent communication skills (verbal and written)
Strong interpersonal skills
Prior experience in customer service
Must be a resident or ready to stay in Nairobi, Kisumu, Meru, Kiserian, Mombasa or Malindi and the environs
Flexibility with regard to work schedule
Intermediate computer proficiency and IT skills

Education/Experience:
A degree or diploma from a recognized institution or certificate with experience.
Basic understanding of electronic engineering is a must
A minimum of 1 years’ experience

Sales or customer service experience will be added advantage.
Note: Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to info@royalagencies.co.ke