Front Office / Tele Sales – Ritepak (K) Ltd

Work as part of a dynamic and passionate sales team to help build a strong and reliable brand in RitePak products.

Job Description
Represents the Organization to the public through the front office – welcoming visitors, answering incoming calls.
Working directly under the Managing Director – complete all tasks as directed.
Administrative Duties – drafting correspondence, orders office supplies, files documents, makes photocopies etc.
Support field sales representatives by setting appointments or qualifying prospects/leads.
Ensuring repeat sales through strong customer relationships by focusing on customers’ wants / needs and providing solutions.
Lead Generation – contact or service prospects who have responded to an advertising or direct marketing campaigns.
Direct Sales – contact existing customers and new prospects as a way of selling, upselling and cross selling RitePak products
Order Processing of all RitePak orders generated from the tele sales efforts and field sales team.
Customer Service – Servicing inquiries on product deliveries, product availability, RitePak product catalogue, after sales servicing.

Skills
Strong interpersonal and communication skills
Superb multi-tasking and organizational skills
Great attention to detail
Strong presentation and negotiation skills to build a compelling case for RitePak products.
A self-starter requiring minimal supervision to perform
Considerable computer aptitude to maintain account information, pull reports and manage
CRM experience a plus

Education
B/Comm, Marketing degree or equivalent
Direct sales experience / Front office experience a bonus

Please email your resume to hr@ritepak.co.ke to apply.

Include a cover letter in the body of the email.

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