ICT Officer – LVCT Health – Nairobi

Key Roles & Responsibilities
Ensure all servers and computers join active directory and they have the right group policies before joining organization’s network.
Install, configure, monitor and maintain all server’s/computer systems i.e. operating systems, anti-virus software, productivity software (Microsoft Office), enterprise resource planning system, and any other ICT systems that may be in use in LVCT Health.
Ensure data of all computer systems are backed up both onsite and offsite and they are kept updated and optimally configured with latest software patches and database updates e.g Anti-virus.
Ensure availability and access to email and Internet for all LVCT Health users
Provide first line software and hardware support to LVCT Health users, and effectively manage second-line or outsourced support services as well as service & maintenance of ICT equipment
Serve as the ICT point of contact for third parties, i.e. ICT vendors for goods and services, on all ICT matters in LVCT Health
Participate in reviewing, formulating and implementing an ICT Policy for the organization Participate in identification and prioritization of ICT needs for the organization
Provide technical and operational advice, and coordinate the procurement and implementation of IT projects when the need arises
Carry out or organize for ICT training for users where required
Oversee change management and ICT technology upgrades to keep the organization at the cutting edge in ICT use in comparison with other 21st Century organizations
Manage LVCT Health’s systems, websites and professional and social network portals
Oversee ICT use and security audits and ensure attendance of all issues raised thereof after each audit.
Manage VOIP and Conference calls for LVCT Health and ensure all the regional offices telephone services are up at all times.

Bachelor’s degree in Information Technology or a related field
At least 3 years’ experience in a similar position in a fast paced organization Advanced practical computer skills including MS Office and ERP systems
Proficiency in ICT systems and applications
Good in programming language especially PHP Sound knowledge in SQL
Ability to multitask

Method of Application
Interested and qualified candidates are invited to submit their applications and CV along with a cover letter expressing interest and indicating Salary history and expectations to recruitment@lvcthealth.org . The position applied for and reference number should be clearly indicated on the subject line and cover letter.
The closing date is September 07, 2022 . Only shortlisted candidates will be contacted.