Support Services Coordinator – Islamic Relief

JOB PURPOSE:
The Support Services Coordinator (SSC) will work under the Country Director (CD) and alongside Head of Programmes and with the Senior Management Team (SMT) at a country level, to support and assist the CD in management of the country programme. The SSC will define country logistics function as per IR guideline and to contribute at strategic level of IR-Kenya’s mission regarding policies and procedures within the Kenyan context.
The Support Services Coordinator will have responsibility for logistics sections of the country programme including procurement and supply chain, vehicle, transportation, asset and equipment, ICT and safety security. The SSC will have a focus on systems development, documentation and implementation, including working with HR on an effective in-house training programme and with finance, logistics and HR on audit systems for IR-Kenya and donor policies.

Key duties
General Responsibilities
Develop a good understanding of the overall country programme;
Agree with CD and Head of Programmes monthly and annual objectives, and provide CD with monthly report on progress based upon an agreed work plan;
Ensure monthly reporting on agreed key indicators for each function;
Act as part of the Senior Management Team of the country programme;
Represent IR-Kenya and the country programme where relevant to external stakeholders;
Ensure transparency and accountability across all IR-Kenya activities through full implementation of Logistic, Procurement regulation.
Team Management
Directly supervise the Logistics Coordinator/Logistics Officers/IT Officer (LC/LO) and provide technical support and supervision to the filed logistics focal
Develop team action and improvement plan
Agree monthly objectives with the LC/LO/IT Officer and review on a monthly basis their achievement;
Prepare team capacity building plan and conduct on the job / off the job training
Ensure regular performance feedback and timely performance appraisal
Procurement
Roll out all the IR guidelines regarding procurement and logistics
Develop project wise procurement plan including country procurement plan and agree with management
Manage procurement and supply chain as per procedures in transparent system
Disseminate procurement update to all users / requester / project managers so that project activities are planed accordingly
Ensure documentation of procurement files are ready for audit trail
Warehouse management
Establish warehouse and stock management system as per IR guidelines
Ensure physical warehouse is compliant for stock management and repair maintenance are done properly
Establish stock management procedures including goods receiving, stacking and distribution is managed according to compliance
Physical stock verification and reporting is done in timely basis
Stock reporting is prepared as per procedures and fit for donor requirement **
Vehicle management
Ensure vehicle management policy and procedures and in place and rolled out in all offices
Ensure vehicle maintenance are done properly and all movement are safe
Ensure vehicle management reports are prepared and control mechanisms are in place
Asset management

Make sure asset management procedures are planned and users & managers are aware of the process
Ensure all assets are registered, maintained and monitored accordingly
All disposals are done as per IR and donor procedures and recorded accordingly
Security
Prepare safety and security assessment and security management plan
Roll out all the safety and security management SOP
Train all staffs on basic safety security issues
Ensure all the incidents are reported as per procedures
ICT management
Assess ICT requirement and plan accordingly
Ensuring data security and management efficiency in ICT management
Monitor all ICT uses are safe for the organization and equipment are used properly
ICT reporting as per IR procedure
Coordination
Maintain networking to coordinate logistics and supply chain among the stakeholder
Use logistics resources in humanitarian sector to ensure sectoral efficiency in logistics management

Requirements:
5 years of progressive experience in logistics, supply chain and admin management.
Minimum education to a degree level, or significant relevant experience that shows an ability to critically analyse and apply information in management and work situations at a similar level
Strong demonstrable previous experience in project planning, implementation, monitoring and evaluation – this will include use of planning tools such as logical framework analysis (LFA);
An interest in capacity building/mentoring of teams (both national and expatriate)
Flexibility to spend significant time in the field.
Good skills in systems development and documentation e.g. experience of ISO systems or similar
Strong experience liaising with governmental / local authorities and other NGO’s.
Excellent staff management and personnel skills
Budgetary control and financial management skills
Excellent analytical and writing skills;
Expected Outputs
Updated/revised IR-Kenya Country Logistics Plan, Procurement Plan, Security Plan, Asset, Vehicle, ICT management SOP; Effective Operations Plans for specific programmes/projects; Establish Procurement tracking system, Revised IR- Kenya Offices and Guest House Management SOP and use guidelines. Revised Logistics Staffs JDs, with key performance indicators (KPI).

Method of Application
Please send us your cover letter and detailed CV, including your qualifications, experience, names and addresses of three referees, a working e-mail address and daytime telephone contacts. The forwarding e-mail and cover letter must clearly indicate the position title on the subject line. Send your application to Recruitment.irk@islamic-relief.or.ke by Friday 16th April 2021.

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