Waiter & Waitress – Impala Club

Job Requirement
Certificate in Food & Beverage sales and service or related training and above
Over 3 years’ as a Waiter

Responsibilities
Prepare Mis-en-place before service starts.
Welcoming Members and guests as they arrive and allocating them seats
Taking orders for food and presenting to the kitchen for preparation.
Setting tables and serving food & drinks.
Dealing with billing payments.
Making sure the tables are clean and tidy.
Ensure personal grooming is up to standard
Opening and closing duties done in a timely manner
Ensuring cleanliness of the restaurant at all times
Suggest and recommend menu to members/guests
Report to work on time as per the shift allocated.
Be aware and report any compliments and complaints to the relevant authorities.
Being updated with the Club news such as new menu, events and share the same with the members.
Any other duty as may be assigned from time to time.
Competencies & Interpersonal Skills

Excellent customer service skills
Interest in food and drinks
Ability to remain calm under pressure
High standards of personal hygiene
Ability to work in a team
Good communication and listening skills
High sense of urgency
Good interpersonal skills
Coordination skills.
Disclaimer Clause
The job description is not the exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

Method of Application
If you believe you have what it takes to handle this challenging position, kindly and urgently apply via email to hr@impalaclub.co.ke

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