Front Office/Cashier – Ananda Marga Universal Relief Team – Nairobi

Diploma in business administration or related field
At least 2 years Hospital experience in from office operations
Fast typing skills; Knowledge of touch-typing system is strongly preferred
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Good command of English both oral and written and customer service skills
Great attention to detail
Positive attitude & an open minded
Good customer care skills

Furnishing clients with appropriate information on various prescribed serves and their respective charges to aid in services delivery and where necessary referring them to customer service for help
Receiving and accurate receipting of payments from clients on registration, services, procedures and drugs purchases
Supporting the clinic supervisor in marketing of the clinic as the front-line team
Processing NHIF capitation clients by reviewing their claim forms to the approved list for the quarter and ensuring that they are registered clearly for the level of service
Processing of NHIF clients for FFS by ensuring they fill the required forms and the pre-approval is given before the services are offered
Processing insurance client’s forms, seeking pre-approvals and ensuring the clients are served only after the approvals are given
Compiling daily reports on NHIF and insurances and submitting them to the accountant for invoicing and sharing with the clinic supervisor for onward submission to the respective companies
Preparing daily capitation reports to the accountant for costing on the NHIF client’s costs for reporting to management
Compiling collection reports as per shift and ensuring its reconciled together with the clinic accountant and signed by both parties on daily basis
Booking patients for special clinics and minor theater procedures as per the doctor’s guidelines.

Method of Application
All applicants should urgently email a letter of application, CV, certificates and relevant testimonials to by 15th December 2022 indicating current and expected Salary. Candidates should clearly indicate the position applied for and its Reference number as the email subject. Only short-listed candidates will be contacted as interviews will be done on a rolling basis. Canvassing will result to automatic disqualification