Roles and Responsibilities
Provide strategic guidance and support to various departments to achieve high performance.
Designing and maintaining clear operational guides to ensure consistency of international operations standards.
Identifying, reviewing and resolving any problems in the organisation processes and systems.
Working with unit leads, to learn departmental needs and goals. Delivering reports to unit leads and management teams to provide insight into the overall operational efficiency of the organization.
Performing a risk evaluation: Evaluating the company’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements
Establishing the level of risk the company are willing to take
Preparing risk management and insurance budgets
Risk reporting tailored to the relevant audience. (Educating the board of directors about the most significant risks to the business; ensuring business heads understand the risks that might affect their departments; ensuring individuals understand their own accountability for individual risks)
Ensuring that all operational and compliance policies and procedures conform to local country regulations and organisational policies and standards.
Facilitates communication and flow of information between and among countries with leadership, and other business units of the organisation.
Supporting with contracting and client relationship management activities, where applicable.
Support the Managing Director to oversee strategic business planning and initiatives from development through successful execution in collaboration with regional and country level teams ensuring a connected rhythm of strategy, planning, and review processes followed by all business units and countries.
Bachelor’s Degree in Finance, Administration, Project and Programme Management, Operations or Social Sciences.
At least 7 – 10 years’ experience in administration and/operational management, logistics, administration, management of operational systems, and project management.
Understanding and experience of a regional office administration systems and processes.
Manage multiple projects simultaneously while meeting deadlines.
Strong organisational and ICT skills and attention to detail.
Strong (written and oral) communication and interpersonal skills.
Ability to work independently and in a team environment.
Intercultural sensitivity, excellent communication skills, and the ability to work with a wide range of stakeholders.
Excellent analytical and problem-solving skills.
Very good networking and representation skills, proactive and entrepreneurial attitude
Willingness to travel within Africa and internationally (on occasion).
Certification in Lean, Six Sigma, or other process improvement methodology (an advantage)
Excellent command of English. Knowledge of a second language (e.g. French) would be an advantage.
Method of Application
Interested candidates that meet the above qualifications should send their cover letter, CVs and salary expectation to:
Subject: Regional Operations & Risk Coordinator
Deadline for submission: 31 March 2023