Key Accounts Manager – Brites Management – Nairobi

Duties & Responsibilities
Develop, review and implement company policies, procedures and practices that support attainment of company goals and objectives in respect of sales and distribution of products
Developing a solid and trusting relationship between major key clients and company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key clients and internal teams
Managing account team assigned to each client
Strategic planning to improve client results
Negotiating contracts with the client and establishing a timeline of performance
Establishing and overseeing internal budgets with the company and external budgets with the client
Working to achieve set targets by getting constant supplies to the Key Accounts
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Expanding relationships and bringing in new clients

Key Area Results
Ensuring timely and accurate information is passed to the various user departments concerning products demand and supply.
Developing, and maintaining new market outlets;
Should be self-driven, ambitious, analytical, fast learner.
Should possess leadership qualities and yet be a team player as well.
Good interpersonal and communication skills.
Uplifting and merchandising for existing retailers;
Product promotions and exhibitions;
Territory development and sustainability
Debt collection from clients.

Bachelor’s Degree / Diploma in Business Management, Sales and Marketing or equivalent.
At least 8 years of relevant experience in a busy manufacturing company as a Key Accounts Manager
Good communication and reporting skills, good negotiation skills, self-driven and result
Integrity is a key element for this position.

Method of Application
Qualified candidates are encouraged to send CVs quoting relevant skills and experience to

Interviews will be conducted on a rolling basis until the position is filled