Duties and Responsibilities
Maintain a supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Registration of patients.
Advance booking of patient in Clinic before the appointment date where applicable.
Answer phone calls, emails, and in-person inquiries.
Claim the patient bill to the NHIF system & other insurances.
Ensuring consistency on the customer care standards and telephone etiquette are maintained at all times.
Ensure prompt ordering and stocking of medical and office supplies
Establishing accurate, honest and positive relationship with internal and external customer.
Initiate marketing and communication strategies.
Any other duties that may be assigned from time to time.
Key Qualifications and Skills
Diploma in Business Administration/Business Management, Health records or an equivalent qualification
Knowledge of medical terminology and hospital industry.
At least two (2) years working in a service-oriented industry.
Basic accounting skills.
Customer service oriented.
Strong interpersonal, time management, and organizational skills.
Excellent verbal and written communication skills.
Efficient problem solver.
Method of Application
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Reflexologist) to email@example.com by 21st November 2022.